FAQ's
Hair & Extensions
What ponytail extensions do you carry?
We offer drawstring and wrap-around ponytail extensions in various lengths and styles, including heat-resistant synthetic fiber options.
What are hair toppers?
Hair toppers are clip-in pieces that add volume and coverage to thinning areas without a full wig. They blend seamlessly with your natural hair for an undetectable finish.
What types of wigs do you sell?
We offer 13×4 HD lace front wigs in 100% human hair and premium heat-resistant synthetic fiber. Details are listed on each product page.
Can I heat style my hair?
Human hair wigs and heat-resistant synthetic pieces can be styled with heat. Always check the product description before applying heat.
How long do wigs last?
Human hair wigs: 9–18 months depending on wear and proper care.
Synthetic wigs: 3–6 months depending on wear and proper care.
Cosmetics
Can your cosmetics be used with wigs?
Yes. Many are ideal for blending lace, defining part lines, and creating a seamless finish.
Are your cosmetics cruelty-free?
Yes. We do not test on animals.
Orders & Returns
How long does shipping take?
U.S. orders ship free with standard shipping (estimated 3–7 business days after 1–3 business day processing). Expedited shipping is available via FedEx Overnight at a $39.00 flat rate (domestic U.S. only), selectable at checkout. International orders typically arrive in 7–21 business days.
What is your return policy?
All sales are final. For hygiene reasons, we do not accept returns or exchanges on wigs, hair extensions, or cosmetics. If your item arrives damaged or defective, please contact us within 7 days of delivery at customerservice@glamngostyle.com.
Support
Need help?
Reach out to us anytime through our Contact Us page—we're happy to help.